Emergency Sample Retrieval – ICU COVID Case
Within 35 minutes, DSS arranged emergency pick-up, ensured sample delivery to central lab, and returned report in <1 hour.
View Full ReportWithin 35 minutes, DSS arranged emergency pick-up, ensured sample delivery to central lab, and returned report in <1 hour.
View Full ReportChallenge: Sample delay due to traffic + handling. Solution: Route revision, duplicate courier system. Result: 50% reduction in delivery delay, 98% SLA compliance
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